Cookies policy
1. Introduction - Purpose of this policy
Europ Assistance (Suisse) Assurances SA ("Europ Assistance", "we", "us") uses cookies and similar technologies on its website online-services.europ-assistance.ch. This cookies policy, intended for individuals who access and use this website ("you", "your"), explains what these technologies are and why we use them, as well as your right to control the use we make of them.
Please take the time to read this Cookies Policy carefully. It may be updated directly on the website. If you have any questions, please contact us at eachdpc@europ-assistance.ch.
2. Who is responsible for this cookies policy?
Europ Assistance (Suisse) Assurances SA is a limited liability company registered in the trade register of the Canton of Vaud under company identification number CHE-101.333.746; its address is Avenue Perdtemps 23, 1260 Nyon. It is an insurance company subject to supervision by FINMA (Swiss Financial Market Supervisory Authority).
3. What are cookies?
Cookies are small data files that are placed on your computer, mobile device or tablet when you visit a website or mobile application. Cookies are widely used by online service providers to facilitate interaction between users and websites or mobile applications, to make website use faster and easier, and to provide information reports.
4. What types of cookies are used on the Europ Assistance website?
4.1 Depending on the cookie’s owner
- Internal cookies: these are generated by Europ Assistance via the website;
- Third party cookies: these cookies are generated by third parties, other than Europ Assistance, via the website. Third-party cookies enable the provision of third-party features or functions on or via the website (e.g. to view videos, social media links, advertising, interactive content and analyses).
4.2 Depending on the cookie’s life
- Session cookies: these are used only during a browsing session to simplify and connect the user's browsing during this period. Session cookies are temporary and are automatically deleted when the browsing session ends;
- Permanent cookies: these remain on your device for the number of days indicated in the cookie overview below. You can delete these cookies as described in the section "How to manage cookies”
4.3 Depending on the cookie’s purpose
- Functional cookies: these enable the website to function optimally or contribute to the site's security. They are essential for good communication and are there to make browsing easier. They facilitate visits to our website and improve interaction (e.g. choice of language, contract configuration). These cookies may be placed without your prior consent.
- Analytical cookies: these analyse the use of the website. They measure the number of visits, the number of pages viewed, users’ activity on the site and the frequency of their visits. They provide us with information about the website’s performance. These functions may make use of third-party cookies.
- Advertising cookies: these analyse the browsing habits of website visitors, enabling us to establish a visitor profile so that we can send more customised information.
5. How to manage cookies
You have the right to decide whether to accept or reject cookies. You can express your preferences with regard to cookies by selecting the type of cookie you wish to retain in the cookie banner.
To ensure that you have the right to withdraw your consent to cookies at any time, you can also manage the use of cookies by configuring your browser's personal settings. Your web browser can be configured to block all cookies, accept/block certain cookies or accept all cookies.
When you deactivate cookies, please bear in mind that certain graphics may not be displayed correctly, or that it may be impossible to use certain applications.