Our medical team is available 24/7 on the phone number indicated in your purchase confirmation and in the General Terms and Conditions of Insurance.
We speak French, Italian, German and English.
Customer satisfaction is of great importance to us, and we constantly strive to improve our services. You can send us your comments and/or complaints using the form below.
Our concierge service is available 24/7 to deal with queries concerning insured trips. If you benefit from this service, you can call the number shown in your purchase confirmation and in the General Terms and Conditions of Insurance.
Would you like more information before subscribing? Please consult our FAQs or contact us using the form below.
If you have a claim to report, click on the "Report a claim" blue square. If you have taken out insurance directly at the resort and have any questions, please go to the ticket office. If you have taken out insurance on our website, please contact us using the form below.
Do you have a specific question? You can consult our FAQs to find the answer you're looking for.
If you are already insured with Europ Assistance Suisse, please indicate your insurance policy number (starting with 31).