Glossary - Travel and insurance

The action of helping and rescuing an insured person who suffers damage while travelling abroad. Europ Assistance Switzerland provides this service 24 hours a day, 7 days a week with the world's largest network (over 200 countries).

This is a document proving that you are actually insured. You can request it here, as soon as you have taken out insurance with Europ Assistance Switzerland. 

Person who has not yet reached the age of 25 and who is not in gainful employment (apprentices and students are not considered to be in gainful employment). 

This includes the policyholder's partner, children, parents, brothers and sisters, grandparents, parents-in-law, grandchildren and the children of the policyholder's partner. 

Amount of damage for which the policyholder/insured is liable.

Official form or document in which you declare an event that has occurred. You can find our Claim form here. 

The person taking out the insurance. 

Amount paid by the policyholder when taking out the insurance contract. It depends on the risks insured and the cover agreed. 

Family members, persons living in the same household as the policyholder, close friends and persons responsible for accompanying minor children who are not taking part in the trip. 

This covers the return of a person to their country of origin if an event occurs and they are unable to continue their trip. 

This is the sum already paid and non-refundable for the insured's trip and activities.

This is a platform designed to provide you with comprehensive information for your travels: travel recommendations, equivalence of medicine names between countries, local emergency numbers and translations of symptoms into several languages.