Travel insurance and 24-hour assistance
We'll help you wherever you are.

We all want to go on vacation with peace of mind, to make the most of it and, above all, to relax. But we're never safe from the unexpected, whether it's minor or more serious. Travel insurance is designed to prevent this and give you the peace of mind you need.

It may seem like an extra expense on a trip that can already be costly, but it will save you a lot more money in the event of cancellation, interruption or if you need help on the other side of the world. It will be all the more important if the sums invested in your trip (plane tickets, accommodation, possible activities) are important to you.

Temporary or annual travel insurance? 

Annual travel insurance is the ideal option if you travel more than 3 times in Switzerland or abroad. It covers you for 365 days and can start at any time of the year. So you can travel without worrying about your insurance, knowing that you're covered for all your stays, vacations and trips of 30 km or more abroad.

Annual travel insurance is financially more advantageous than temporary travel insurance, and allows you to benefit from higher amounts of coverage. You can choose whether or not to renew your policy when it expires.

If you plan to travel less than three times, or if you simply don't want to commit to an entire year, temporary travel insurance is the solution for you. It covers the trip you specify on the dates you specify, and insures you from the day you take out the policy. The earlier you take out coverage, the better: if something happens to you before you leave, the cancellation insurance (included in the policy) will only cover events occurring after the policy has been taken out. Once your trip is over, the temporary insurance policy ends. You can easily take it out again if you're going on another trip.

Individual, group or family travel insurance

Travel insurance can cover one or more people.

If you only wish to insure yourself, you can indicate this in the selection criteria and the most appropriate option will be proposed to you.

If you're traveling as a family, include all members of your household, your children and even babies: it's strongly recommended that you take out annual insurance, which is very advantageous for 2 or more people sharing the same household.

If you're going away as part of a group (people who are not members of the same household), our temporary travel insurance policies can insure up to 10 people at a time. This is a practical option for ensuring that all travelers in a group are covered before you leave.

Cancellation and interruption insurance

All our insurances include trip cancellation insurance to cover you if you are unable to leave on D-day. The same applies if you have already left and an unforeseen event forces you to interrupt your stay. The same applies if you've already left and an unforeseen event forces you to interrupt your stay.

Cancellation and interruption insurance covers the following items, among others

- plane tickets to your destination
- Vacation accommodation
- hotel rooms, bed and breakfasts
- campsites and bungalows
- Courses or training at your destination
- Tickets for a concert or show at your destination 
- Any activity at your destination (booked and paid for)

You can therefore request a refund of your cancellation costs (the rest of the costs are your responsibility).

Home assistance while traveling

You're off on a trip and while you're lounging on a heavenly beach, someone calls to inform you that there's a water leak at home or that there's been a burglary: instead of rushing to the airport to catch the first plane home, we can help you with home assistance.

In the event of an emergency or dangerous situation (burglary, pet left unattended, open door, fire, water damage) at your home, you can call us and we'll organize home assistance. However, the cost of eliminating the danger or emergency is your responsibility.

Medical assistance abroad 

In the event of accident, illness, pregnancy complication, disappearance or death.

Medical assistance abroad is our core business. It's in the DNA of Europ Assistance, whose founder created the concept of personal assistance in 1963.  When you travel with us, you can be sure of being rescued, helped and transported by the best medical teams with whom we work all over the world. You benefit from the world's largest assistance network, covering no fewer than 200 countries, and with over 60 years' experience in this field, you can trust us to take care of you and get you back home safely.

Luggage insurance in the event of theft, loss or destruction

Whether it's for a single trip or for the whole year (all your travels for 365 days), our most comprehensive Confort insurance plans provide coverage in the event of loss, destruction, theft or delay of your luggage.

For example, if your luggage is delayed, the insurance covers the cost of purchasing essential clothing and hygiene items

Cover for medical expenses abroad

If you become seriously ill or are injured during your trip, medical expenses abroad are covered in addition to statutory social insurance (KVG/LAMal health insurance, LAA/UVG accident insurance, primary insurance, etc.) and any supplementary insurance for emergency hospitalization or emergency outpatient treatment not covered by the latter and which you must pay for yourself.

With this insurance cover, you can claim reimbursement for :

- medical expenses
- pharmacy and transport costs prescribed by a doctor
- emergency dental care
- hospitalization costs if you are deemed untransportable (otherwise, you will be repatriated).

This coverage of medical expenses is particularly interesting for countries like the USA, where even the smallest medical consultation or hospitalization can be very expensive. It is a genuine complement to basic legal insurance, whose coverage limits are generally quite low.

An exclusive concierge service 

Would you like to surprise your other half during your trip, but don't know how to go about it in the country you're visiting? Would you like to treat yourself to an activity you've never done before? Would you like to attend an event (concert, show) at your destination?

For all these situations and many more, you need to contact our concierge service. A special number will be given to you so that you can make your requests at any time, wherever you are. Our aim is to help you realize all your wishes as quickly as possible. They don't have to be extravagant or expensive: we'll help as much as we can.

Do you have a pet?

It's not a question of insuring your pet when you travel, but of covering you in the event of a problem with your pet. By subscribing to our Comfort option (temporary or annual), you benefit from this coverage, which enables you to be reimbursed for your expenses if your trip is cancelled or interrupted due to a problem with your dog or cat.

This coverage insures you in several cases: accident, death, disappearance, loss, illness of your pet or the person responsible for its care. If you have to cancel your trip or return home early, you'll be reimbursed for any expenses incurred.

Protect yourself and your loved ones wherever you travel

We've created tailor-made insurance policies to protect you and your loved ones, whether for one trip or all year round.

Our Comfort package, the most recommended, protects you in the event of cancellation or interruption, loss of luggage, hospitalization, repatriation or even if your pet prevents you from leaving due to illness...

Our rates start at chf 46 for one trip and chf 120 for the whole year.

Why choose travel insurance?

Are you unable to go on vacation due to illness or accident?

Do you have to interrupt your trip and return home earlier than planned?

Did your luggage not arrive at your destination?

Travel insurance covers you before and during your stay for these and many other unforeseen events.

It also offers you peace of mind and financial protection.

An accident while traveling can quickly become very expensive.

Repatriation from any country can often cost several thousand or even tens of thousands of Swiss francs. Not to mention the cost of interrupting your trip, the impact on the travel of accompanying persons, recovery costs and so on. That's why travel insurance is essential.

Your basic insurance and accident coverage will only cover a tiny fraction of what you'll have to pay, so it's essential to protect yourself further. You can calculate your premium for free here.