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Why protect yourself with Europ Assistance?

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Our insurances at a glance

Technical assistance

Reimbursement of expenses - Cyber attack

Reimbursement of expenses - Cyber harassment

Fraudulent purchases by third parties

Fraudulent offers

Non-conforming delivery

INDIVIDUAL

    Assistance technique 6j/7 - 7 cas / an
    Frais de Cyber attaque - 5'000 CHF
    Frais de Cyber harcèlement - 5'000 CHF
    Achats frauduleux - 2'000 CHF
    Offres frauduleuses - 2'000 CHF
    Livraison non-conforme - 5'000 CHF
Other covers +

59 CHF

FAMILY

Coverage for all 

    Assistance technique 6j/7 - 7 cas / an
    Frais de Cyber attaque - 5'000 CHF
    Frais de Cyber harcèlement - 5'000 CHF
    Achats frauduleux - 2'000 CHF
    Offres frauduleuses - 2'000 CHF
    Livraison non-conforme - 5'000 CHF
Other covers +

74 CHF

INDIVIDUAL

59 CHF

FAMILY

Comprehensive insurance for all

Protection for the whole family

74 CHF

Protect your online activities

With the proliferation of connected devices and the increasing amount of time we spend online, cyber security is becoming a priority. It's not just a question of protecting yourself against viruses or malware, but also preventing potential cyber attacks, fraud or cyber harassment by protecting yourself from the financial repercussions they can have. That's where cyber insurance comes in: it allows you to claim reimbursement for the costs associated with these situations and also offers you a competent IT support service. 

 

IT support 

 

When you take out cyber insurance, you have access to a remote advice and assistance service available 6 days a week from 8am to 10pm. All you have to do is call to get help in the event of :

- An incident while connecting to your computer, network or application
- Problem with your hardware
- Problem with software
- Incident linked to suspicious activity on your computer or network

The IT expert will advise you and tell you what to do to resolve your problem quickly and efficiently. 

 

Cyber attack insurance

 

Unfortunately, cyber attacks are becoming increasingly common among private individuals. It's a common misconception that hackers only target businesses, but in reality it can happen to anyone at any time. If your devices are attacked and infected by malicious software or websites, it can quickly become expensive to deal with the problem. Cyber attack insurance organises and reimburses the cost of removing the malicious software and resetting the infected device.  If data needs to be recovered after such an attack, the insurance also organises and reimburses the cost of restoring damaged data.

 

Cyber harassment insurance

 

Cyber harassment is a subject that needs to be taken seriously. With so many social networks, blogs and other websites, it's easy to attack people (rumours, insults, etc.) and a reputation can quickly be ruined. Cyber harassment insurance comes into play in the event of an attack on a person's personality (insult, defamation or slander) made via social networks, blogs, etc. It also provides financial protection in the event of damage to a person's reputation. It also provides financial protection in the event of identity theft on the Internet aimed at damaging the insured person's reputation.

The insurance organises and reimburses the costs of removing and re-indexing malicious content. It also puts you in touch with psychologists and reimburses the cost of counselling to help you overcome any trauma caused by cyber harassment. 
 

 

Protection against fraudulent purchases

 

customer accounts created on certain sites. They can then make purchases using your personal details, and the loss can sometimes be very high. Fraudulent purchases insurance covers you in such cases and allows you to claim reimbursement for financial losses and the cost of deleting a false profile or customer account.

 

Fraudulent offers and non-conforming delivery

 

Fake adverts on the internet are commonplace. People book accommodation on a website thinking that everything is in order: when they arrive for their holiday, they realise that there is no house at the address indicated or that its inhabitants know nothing about it... In this case, fraudulent offers insurance protects you and reimburses the financial loss linked to the booking of a rental service or accommodation. 

Did you order and pay for something online but it never arrived? Or is it not what you ordered at all? Non-compliant delivery insurance covers you in the following cases:

- The item has not been delivered (60 days since payment, no news from the seller)
- The delivery is incomplete or damaged
- The item is not what you expected

The insurance will then reimburse you for the cost of returning the item or the price of the item (if it has not been reimbursed by the seller), up to the amounts indicated in the insurance policy.

 

Why choose cyber insurance?

 

Do you have a problem with your computer that you can't solve?

Has someone used your customer data to make purchases on a website?

Cyber insurance covers you financially for damage caused by an attack, harassment or fraud.

It allows you to surf the Internet with complete peace of mind.

Europ Assistance is :

  • 1'000'000+ insured people in Switzerland

  • 10'000 assistance cases worldwide

  • 24-hour service